Angel Nails

I walked in with so much hope hearing from a friend that they can do designs… and walking out with nothing I asked for. I called in a day before for two bio gel sets and one pedicure, when I walked in I had to wait for my sister to be done her pedicure (I did not mind). But when I went to get my nails done the person doing my nails pushed me to get a powder dip set, I’ve been growing out my nails for a special occasion (aka. My sister’s wedding) but using the sanding machine he took so much off to the point where my nails were hot to the touch and my length was halved than what I had wanted. I understand you need to file off some length to shape a nail but I wasn’t expecting soo much to the point where it’s almost as if I hadn’t grown out my nails at all. My sister’s wedding ended up gett

I’m from Toronto spending the holidays in The Soo. I broke a nail, so I went to Angels for a repair. She put the wrong tip on and tried to fix it by piling it up with acrylic. I asked her to fix it, which she did grumpily. Then she shaped it. Asked her if I could shape my nail the way I like it and she got mad and told me to leave. I laughed at her and said ok bye. Went to the dollar store and grabbed an emery board and red nail polish. Fixed. No thanks to Angels Nails. The worst customer service I’ve ever experienced at a nail salon. Definitely. Explains why there was only one customer on Christmas Eve.

My nails turned out amazing, but the experience was not. By the end of my appointment, one of his coworkers sitting beside me told me I “need to get my life together” and that I should “figure it out before I come there.” As someone who only gets their nails done for very special occasions and needs some extra assistance, this was incredibly upsetting. I asked a lot of questions because I was stressed, and instead of patience, I felt judged the entire time. If you’re someone who needs a supportive, welcoming environment, this is not the place for you.

My experience was not too good … I had nail extensions today… it was really busy and I had to wait for half an hour. That was not a problem for me but they need to be more gentle. They did my nails very harshly that till now my nails are paining and sides are filed badly.

I love them! They were a bit rough but I didn’t really mind it because they did an amazing job. They did exactly what I asked for. They were super nice .10/10