Carteret Family Hair Care

Im upset, I went to a salon for the first time in like three years and overall the service was good (as in they were nice and polite) but she failed to understand what I wanted and cut off a chunk of my hair where I didn’t want it cut off and after correcting her she did nothing to fix it. I went home with the bottom of my hair choppy and uneven, I saw her cut it off and yes it was upsetting but it was an accident so I wasn’t going to make a big deal out of it but going home, putting my hair up and seeing how uneven she left it was upsetting! I just really don’t understand why she wouldn’t even it out, I didn’t even realize how much was cut off until I put it up, maybe I was wrong to assume she’s fix her mistake but I think if I paying for a hair cut I shouldn’t be leaving the salons with

I visited this place in September just before my sisters birthday. The hair stylists Lisa was knowledgeable and quite helpful. I had long hair and I asked her to cut it short but I should be able to tie my hair. She did exactly what I asked for and I am in love with my hair now.

My Mom & I have been going to Family Hair Care for years. I am a customer of, Kelli's and my Mom goes to Mary, however Denise and her entire staff treats us both like "Family". Denise and the girls are extremely professional and very caring especially when they all assist with my Mom. I am so thankful and extremely grateful for their kindness. I look forward to my Saturday mornings seeing all the girls when I bring my Mom in for her appointments. Love ya All!!!! Janice B.

I have used Carteret Family Hair Care for many years. All the hairdressers are friendly and knowledgeable. I always come out with a great haircut and style. Recently, my mom has started getting her hair done there as well. They are always respectful of her. It's a GREAT place!

Normally the atmosphere is friendly and welcoming, unfortunately can't say the same for today's visit. Whole thing kind of felt rushed and strictly business oriented. Nevermind the fact that I am a return customer. Totally understand with the current pandemic that procedures change, but very disappointed with overall experience. Especially because it was my daughter's 12th birthday and when making the reservation I specifically asked for someone that was child friendly and compassionate. Just wanted my daughter who's been cooped up in the house to have a memorable 3rd haircut for her birthday party. The hair cut itself was great my daughter ❤ it. Though just didn't feel welcoming, let's just leave it at that...