Cassiel's Hair Salon

hey. I made a permanent 2 months ago in this place, I tell you, it was the worst decision I could have made. The person who made me that permanent, first of all I showed her images, I was clear with what I wanted, I asked her on many occasions if that would be the result and if I had the tools and capacity to make the permanent since my hair was virgin and I had never done anything, she assured me that yes.It wasn't like that, it completely damaged my hair, with the product he applied to me, it was in a bottle that had neither a brand nor any security seal. My hair has not stopped falling out for 2 months, at the beginning for the first month I fell too much, my hair changed color, it is no longer black, if not light brown, my hair looks dry most of the time, it has no elasticity, I fall o

UPDATE 6.20.23: This place still gives the best haircuts I've ever had, and the price is very reasonable! Love this place! Previous review: Every employee does a great job cutting hair. I’ve gone to whoever was free and always had an amazing job done

I have been going to Cassiel’s for 2 years and had a very unpleasant experience with the owner today. I went in for a wash and blow and trimmed my ends. I typically pay $75 for this service but was charged $90. When I asked why I was being charged so much the owner told me it was $25 to trim my ends because that was considered a hair cut. I’ve been getting my hair done for over 20 years and have never paid $25 to clip my ends. To make matters worse, the owner made my stylist write out an extra ticket once she realized my stylist didn’t overcharge me. I’m going to miss getting my hair done by Janet who is great by the way but I won’t be supporting this business again. The owner is driven by greed.

I will own not inquiring about price prior to service but I never expected the sticker shock for a wash and blow dry! When I went to checkout they charged me $87 for a wash and blow dry! I’ve never paid that amount and especially in a salon that serves as a barbershop there was no offer of wine, champagne or even water for that price! No special products in fact a plastic bag was apart of my was accessories no cape or anything. I was hopeful I had found a nice, reasonable salon close to home but instead I left feeling extremely disappointed and will never return again for service.

Horrible experience. Needed a last min wash/blowdry & was I told a price but after they washed my hair they told me I would be charged $30 more because my hair was "different". As a person of color I was offended because my hair is barely shoulder length and not very thick. The front desk lady was also very rude when I asked her how my hair was "different"