Cortex Hair Studio

Let me start this off by saying I've never left a bad review nor have I ever even reviewed a business online. So leaving bad review is just not in my nature. I have been a customer of Cortex since 2015 and I will never return after my latest experience. If the haircut and color service that I paid for wasn't bad enough, the poor customer service from the owner, Marion, really drove the nails into the coffin. I had a horrible experience with a cut and balayage on May 1st, 2021. I saw Olivia and asked for a very simple hair trim and balayage. What I got, quite frankly, looked like a child took dull scissors to the ends of my hair and dipped the top portion of my hair only (!) in pure blonde hair dye. My hair is a medium brown so the underside was still medium brown. The owner called and le

I would highly recommend Cortex. Olivia always does a great job and matches exactly what I’m going for. My photographer complimented my haircut, saying it looked effortlessly cool lol! I also always get so many compliments on my color.

PIC's taken directly after service provided by salon (3 days) .... not 5 months later as manager reply likes to imply. I have nothing to gain by posting a bad review/ I know bad reviews always sound bitter, so I hate to leave them. But, I have never experienced hair damage like this in my life, and I just want to save someone going through the same awful experience. I just moved to Virginia Highlands area, and was looking for a new salon. With all of the positive reviews for Cortex, I decided to give it a try. I decided to go in for a cut just to test the waters and meet the stylist before I let her work on my platinum blonde hair. She was nice, cleaned up the damage from extensions and processing hair, and gave me a good cut. However, I was concerned that she might not have the e

Had a great experience! The salon is very cozy and everyone was very friendly and professional. I absolutely love my hair cut and color!

Olivia has been doing my color and cutting my sons hair for about a year now and it has been great every time! She gives me the most seamless balayage and my sons have never been able to find someone to cut their thick curly hair right. My sons get compliments from all their friends. She does a great job every time! She is the first hair stylist I have found that can cut the right layers into my long hair. I love my style!! If you’re looking for a great hairstylist, definitely go see Olivia!