Cosmo Prof

Love this location! Catherine saved me again today by letting me know that if I forget what I used in the past, she can look it up from prior purchases, and tell me what product I used so I don't need to stress! Everyone there is helpful and lovely!

I dread coming here. The customer service is atrocious. I've had issues with the credit card and apparently multiple accounts. I've called and put in a request to merge them, as the woman who checks me out always treats me rude like it's my fault they've kept my student account active since 2016. I actually wish I had another location closer, because every experience gets worse and worse here, because I know I am going to be treated horribly at check out.

Terrible shopping experience! Clerk did not honor my valid - current state license. She tried several times to find my account - however- did not want to enter my lic information. She stared at valid DL & State Lic for several minutes??? - I was still charged full retail!!! Extremely poor customer service! Will not return!

They have signs that say buy one get one mix and match but when you get to the register they they don’t discount it. You have to read the IQ number because their stuff is everywhere and you grab something that doesn’t get a discount. 😪😪. Guess I’ll be going to State Beauty.

Kathrine was extremely kind & helpful! She knew exactly where everything was and helped me gather all of the items quickly as I was in a hurry! Thank you so much! You rock! Stay awesome!