Cozy Nails Spa

This is my fourth and final time visiting Cozy Nails. I got a gel manicure on January 21 from Monica. The next morning, I noticed one nail was chipped, and another was painted over my skin, which made the polish lift. So, I went back to the salon the next day and asked Monica if she could fix those two nails. I wasn't upset because I know stuff happens, and I just wanted my nails fixed. Unfortunately, Monica was really rude. She seemed annoyed and said it was my fault because my nails were weak and I didn’t want to get powder nails. I told her that I had gotten a gel manicure there before without any issues. She blamed it on the color I chose. While she was fixing my nails, she was rough with the file, and instead of repainting, she just filed one corner and changed the shape of that nail.

I’ve been going here since they opened in 2020 and were starving for customers. I always tip well, especially during covid when she had no customers. I would often tip $20 over the price of a regular manicure . I always make an appointment & most times had a good experience .. but this last pedicure was inexcusably bad and I have a deep cut in my left big toenail. The lady was inattentive, constantly on her phone & got the color totally wrong. I did ask for a design that she said she couldn’t do by agreed that she could do a 2 tone gel manicure. I knew instantly it was a mistake because she was rushing & preoccupied, no apology at all. I’m here again 2 days later and she reluctantly agreed to redo my gel pedi but tried to charge me an extra $15 for French. I chose a light color so she cou

The ladies are very nice that’s why I’m giving them at least 2 stars but they didn’t do a good job on my nails. 4 days after getting my gel manicure my nails look poorly done and even dirty -I’ve been trying to remove the dirt, she also cut me while trying to clean the nail edges.

Cozy Nails isn't a fancy place, but don't be put off by it's modest appearance. I am beyond happy with my experience at Cozy Nails! I wish I could continue to go there, but I live across the country. The service is great. The nail lady kept asking if I was comfortable. She wasn't distracted and seemed to really care that I had a good experience there. The price is also much better than I expected compared to back home. I am an RN and I really appreciated the bag liners used in the pedicure bowl as well as the disinfecting procedures done between customers. I had an exceptional experience at Cozy nails and I highly recommend it.

They did a wonderful job with mine and my mother’s pedicure and manicure and tips. Very friendly, sweet, Spanish speaking and do their acrylic very interesting way. Overall wonderful little spot.