Empire Nails & Spa

Richmond, VA · Nail salon

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Richmond
#579
of 760 salons
City Percentile
14%
rating percentile
Address
Empire Nails & Spa, 4949 Nine Mile Rd, Richmond, VA 23223
Phone
(804) 226-0200
Status
Closed · Opens 9:30 AM Sat

Empire Nails & Spa is a salon located in Richmond, VA. It is one of 760 salons listed in Richmond. Its 3.2-star rating is slightly below the Richmond city average of 4.5 stars. There are 10 photos associated with this location.

Hours

Friday9 AM–7 PM

Customer Reviews

★★★★★ 5.0 Raeven Wilkerson · Nov 2025

I absolutely love getting my nails done at Empire Beauty Nails & Spa! My nail tech Vira is AMAZING. Every time I show her a picture, she matches it exactly, sometimes even better. My nails always come out clean, leveled, and never bulky. She pays attention to detail and takes her time to make sure everything is perfect. The atmosphere is great too, relaxing, clean, and welcoming. All the workers are friendly and make you feel comfortable as soon as you walk in. If you’re looking for quality work and a great experience, this is the place to go!

★★★★★ 5.0 JaSonyia Bridy · Aug 2025

Love this shop! Vira and Rocky always do my nails and pedicures to perfection! Whole shop is always friendly as well! Leo (owner) is great too. Show Vira a picture and she can do it!

★★★★★ 5.0 Gevonda Jefferson · Nov 2025

I love this nail shop! The customer service is always amazing from the moment you walk in. My favorite nail techs are Vira and Rocky, they always make me feel comfortable and they get my nail sets perfect every single time. Vira is so sweet and always comes through with creative designs and Rocky is my go-to for clean, solid styles that never miss. The entire shop has such a welcoming vibe and the other staff are just as friendly and professional. I HIGHLY recommend! 💅✨

★☆☆☆☆ 1.0 Trinity Smith · Jan 2026

Giving them 1 star only so I can leave this review. I would give them 0 if possible. I went in for a soak off & it was the worst experience ever. I her in there & from the start the guy is super rough cutting down my acrylic. Then all of a sudden he gets up and tells me to go to someone else’s station. I get to the next person he is even more rough drilling the nail.He tried to take my acrylic that wasn’t even lifiting off with a fake nail. The first nail he did hurt but I gave it another try and he barely could get the nail under and still was trying I said soak off. He started to drill and It started to burn at one point and he waved his hand like a whatever. He got my skin with the drill and was hustling being overly rough with the way he was gripping my fingers, making me twist my wri

★☆☆☆☆ 1.0 Angela M · Nov 2025

Do NOT waste your time at such a disgusting place. I went in for a simple take off and clean the nails and they tried to upcharge me and say it was $40. I still have dip on my nails and she spent 3.5 mins soaking my nails and called it a manicure. The place is a pig sty and smells of something not of the cleaning variety. Unfortunately I'll be filing a complaint w/the DHP as well.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Nail salon

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This listing is informational. Contact the business directly to verify credentials, services, and availability.