Encore Nails & Spa - Ventura

Amazing service. I can appreciate the patience it took while my 2 year okd threw a huge tantrum and i was still able to get my service. We showed up with a party of 4 , 10 mins before they closed at 5pm. They had no problem staying later, asked us for 15 mins and was able to provide excellence service. We left 2 hours after their closing time. You dont find that often. Will continue to come here.

Unfortunately not the greatest nail service. The way the nail polish was applied was very rushed, and there’s a good amount of polish around the cuticles. It feels like she was trying to cover the fact that she cut my nail bed on my ring finger lol! Sadly, we won’t be returning! My pedicure lady was great though, and very friendly!

The nails are hard to photograph and look way better in person but I love them and I really enjoyed my experience. I believe my nail Tech told me her name was Lynn, we talked the whole time which has never happened to me before in a nail place and I really enjoyed that. I’ve been to quite a few places in town but I have found my favorite tech and I will be going to Encore and asking for her from now on. 10/10. Update: I ended up coming back a second time and having a bad experience I guess or the pandemic made it hard to get nails so recently I started going to other places again. I never found a good one and decided to try back here. Idk who all my nail techs where but they did a fantastic job and I am happy. I have been getting so disappointed by nail places lately idfk why I ever stopp

The staff got me in for a full set last minute and I appreciate that, but my nails turned out horrible. The shape was terrible and the acrylic is uneven in thickness. There is gel all up in my cuticle and acrylic stuck to my fingers. I'd complain and go back to get them fixed BUT while I was there a customer had returned to get her nails fixed and had an appointment. The customer was getting frustrated because they had her waiting for so long. Long story short they told her to come back tomorrow and clearly both sides were frustrated. The worst part is, I didn't have an appointment and they saw me first! Obviously there is no money to make in fixing someone's nails so why bother. I would have gone back to have them fixed but I already saw how they treat unsatisfied customers and didn't see

I’ve always loved coming to this place for the last few years. Staff is so kind, generous, helpful and offer excellent advice when asked questions about better self care for my hands & feet cuticles. Relaxing atmosphere and massage chairs. Highly recommend!