First Nails

I was on the shop today and I really like the Jenny's work! She is also so frendly and helpful! I will go again for sure!

Worst place I ever been to had to walk out after the lady didn’t wanted to do what I was asking for she was very rude since the begging I went for a pedicure and gel set and she started with the full set but she didn’t even clean my nails she put the gel even though I told her my nails needed to be clean she said no they don’t and started working really sloppy and did what she wanted 😡😡😡😡😡😡😡😡worst place

Nail polish rub off and they only wanted to take 10 off ten out the service even though I was willing to pay to have my color redone. What happened to customer service and making sure to provide utmost customer service.

I moved to the area about a year ago from downtown Richmond.I was happy at my old location it was just a little far for me so I decided to go to this place ,but after a few times when I didn’t get a pedicure my bill was always different each time the total would be $38 to 49 sometimes even more so I started to keep my receipt until yesterday I noticed why it was so high .when you get a fill taking off of polish and reapplying at the end should be includded here it’s $5. To remove 14 to reapply gel polish and 10 for two nail art and fill $21. So at the end you get a bill for $50 or more if they feel like throwing in anther charge it’s ridiculous.don’t go their rip you off.only great thing there is the pedicure girl Jennifer super nice .I’m sorry but I won’t be coming back

I am from out of town but visit my sister on a regular basis and since she lives across the street and she comes here every two to three weeks. 1)First time they gave a nail tech that did terrible job. My 4yr old niece could do a better job. 2) I went back to show them and the owner said she could fix them for regular price 3) Well we really dont know what regular price is because i visited this establishment 3 times and my prices where always different and more for same service. 4) My sister got her nails done again 1-30-2023. Her price was higher so she qent home and reviewed all her past receipts and they where all different. 5) you can call till your blue in the face and they never answer. Making you think they are busy , but when you walk in its empty and techs are napping..