Flower Nails

I was very excited to start getting my nails done at flowers. I was recommended by my sister and I had two successful appointments. During each appointment, I would rebook the next appointment. I ended up having to reschedule my third appointment due to personal reasons and did so on their website. Once I rescheduled on their website, I had to wait for them to reschedule the appointment. This was never done, I emailed, called, text, and even went in person to inquire about the appointment. When I got there I was told, “you scheduled so far out(10 days) that I don’t know what my availability is” and I was also told ”why didn’t you just call or text me” and I said I did and so did my sister, but if there is another number to contact please let me know, and she gave me a number, I texted and

Mr. Bin is awesome! He does a great job on my nails and is personable and helpful. Always coaxing me to try something new. Great place, too...clean and air conditioned. You can wait a little longer than some places but that's because they are so talented. Great place!

I’ve come to Flowers for a long time, around 7 months. The first time I ever went, I called and tried to make an appointment. Someone answered and said “No, no appointments” and hung up on me. The many times I have went service was slow, however, the nails looked superb! The other day I went to flower’s with a friend and there were only 2 people ahead of us. About 30 minutes later the shop filled up. We sat in the shop for over 2 hours and they took EVERYONE that came in after us! The workers never said a word to us. They never asked who was next or apologized. They were very unprofessional and unorganized. If they cannot keep up with the amount of people they should have a sign in sheet. Moral of the story is we came into the shop at 4:30pm and then called another nail salon that took us

Terrible, terrible, terrible customer service. The nails seem to look good, but if you’re not a ‘favorite’ or friends with the techs, everybody will be seen before they bother to get to you. They play favorites on customers, and it is obvious. I arrived at 5:30 and wasn’t seen at all because by 8:30 and realizing I had wasted an entire night waiting to get my nails done, something that is simple and a 30 minute process; however, being pushed off like I hadn’t been there waiting, I finally decided 3 hours was long enough. I was mad at myself for even staying that long, as that is far too long to wait for a set of nails.

I booked an appointment through the link 2 months in advanced to make sure i had a secure spot because i had a trip the next day. The day of my appointment i drive 25 minutes away for the store to be closed. I called and texted the owner multiple times and there was no answer. i still haven’t heard anything not even an apology.