Great Nails

Horrible experience at Great nails! Don’t go! I went on Friday to get a powder manicure. I asked for a French manicure and the technician asked if I wanted pinkish and I said no, a more neutral, whitish color. I then showed her a picture of a French manicure. She dipped the tips first for the French manicure, and then I assumed she would do a clear over that. She continued by putting white over the entire nail, which covered the white French tip. I told her that I didn’t want White, I wanted a French manicure and she said she knew and finished one hand before I realized she was just doing a white powder. I explained again that I didn’t want White and she got very angry and I told her just to stop bc I wasn’t happy with the white, and at this point, the nails were extremely thick, whic

Update 8.21.24: we've been back 4 times and the service here keeps getting worse. The last two times, even thiugh we made a reservation for two people, one of us got started about 15 minutes before the other, so our timing was off and only one of us could get the services we wanted. Both times, the manicurist who came later seemed angry and resentful, and once we heard a fight between two of the women. This most recent time, one of the manicurists rushed and cut too deeply into the cuticle in one of my toes, leaving it sore and tender. We will be looking for a new nail salon. We were really pleased with our experience here. We made a reservation and were taken immediately. The pedicure area can seat up to 6 people, and it's quiet and clean. The esthetitians were very friendly and all g

Helen was very rude and did not understand when I told her to stop and redo one pinky of the acrylic nails bc she was shaping them to short and overpriced 100$ for a set of short acrylic very rude and unprofessional

Got a powder dip color change, had to file my own nails because they did such a poor job, they charged $64. I asked them to add $14 for tip thinking that was the price for the manicure and the 15mins the massage I asked for. They did not give me a 15 minute massage after charging me for one and said it was because they were closed, but their signs and online said open till 7pm and it was 6:40pm. They also added $16 for the tip - and refused refunding my card for the wrongful charge. The quality of the work is awful, rough texture, uneven shapes, poor color quality. It was a terrible experience and bottom of the barrel manicure. I do not recommend coming here - you’re better off doing your nails yourself which is exactly what I did and got charged $80 for!

This WAS one of my favorite places! The massages are good and the people that work there are wonderful, very attentive. I started to go there prior to COVID, so been going there for some time. However, in most recent time I started to noticed the manager whom is the same lady that answers and book the appointments started to brush people off. I called today and asked for the two ladies I use for gel and the time. They were not available but instead of being nice and working out times, the manager started to talk to me with an attitude, first saying pick one lady, to then ultimately telling me they are both not available. She hanged up on me and told me to come at a time I was still working. I called back and she was super rude and I explained that I work I cannot make that time. She did no