Hair She Rocks Studio

what happened to professionalism in service? Jaz canceled my appointment the DAY BEFORE and asked me to move my own schedule around to come another day for my sew in. Slow communication from her n everything. The day came and i went to my appt and she still has the previous client in the chair. I go wait in my car for a few minutes because she already got an attitude because SHE NOT ON TIME! i come back she get started on blow drying and braiding. eventually another client shows up while she not even done braiding and Jaz is talking about she overbooked herself. Then she get off my head to check her schedule and tell me that it was because i never responded back to the confirmation. girl what? YOU SCHEDULED IT. I SAID I’LL BE THERE. i ended up being like yeah I’m going and of course she di

I got a quick weave and the next day it was coming out!!! This is 100 percent a real review!!!! I spent 10am to 5pm in the chair for a quick weave , when a quick weave is supposed to take half that time. All she was focused on was her phone and I did not get no refund or no communication back. The stylist was Jaz.

jaz left a burn on my head and can't take accountability. area is unsafe and shop is not maintained - will never go here again!!

Awesome customer service! I called looking for a frontal because I have a wedding to attend - I was in a pinch. When I tell you I walked in there and she had this beautiful bag with tissue ready with the frontal. I was like WHAT!!!!! Very clean establishment. All of the queens getting their hair done looked FABULOUS. Im here for the black excellence!

Stylists are professional and friendly. The shop is very clean and welcoming. They deliver value for your money.