Heavenly Massage & Day Spa of Schaumburg

My husband and I went there for a massage and steam shower from a groupon, We have never been to this location but decided to go to this one due to an upcoming event afterwards. The massage was ok, but what irked me is that our appointment was at 1:30, they didn't get us in the room until 1:40, started at almost 1:50 and completed the massage by 2:30. Keep in mind we arrived at 1:20pm. The massage was supposed to be an hour, it was rushed and I was pissed off with the service. Needless to say I would not recommend this location. We did very much enjoy the Orland location and will return there.

Terrible experience and would not recommend. I went to get a hydro facial to look better, and on the day I got it, I had bruises all over my face. When I asked, they said it would go away. On the third day it still had not gone away, so I called asking for suggestions, and was told I would be called by the manager. The call never came, and I was eventually told when I called asking about it again, "My manager called you twice, there is a note." Yet I never received a call. The lady told me I could call the manager myself tomorrow anytime from 9-4 by calling the store. No suggestions or advice given, and no effort to rectify or provide clarity on the issue. Not even a number for the manager. I have been a customer for a while, so I am surprised they didn’t care. I have never had this kind

My parents are regulars at Heavenly Massage and now I know why! Relaxing atmosphere, amazing customer service and great deals! The money is absolutely worth it. I highly recommend giving this place a shot!

This is our go-to spot for couples massages! We love the choice of aromatherapy, heated beds, relaxing music, and talented masseuses. We were both asked about pressure and points of concern. Afterwards, you have the option to relax in a steam shower, which makes you feel amazing after a massage. Facility was clean, robes were big, fluffy, and soft. Front desk staff is friendly and efficient. If we had one complaint, it's that we wish there were sizes to the non-skid slippers they give you- They are too small for me and way too big for my wife, so its always a challenge not to fall over when we stumble to the showers in them LOL. That small thing aside, it's always a treat to get massages at this casually luxurious spa!

I went for deep tissue massage and told lady that to focus on neck and shoulder. Rather than making it soothing all she did is patting the oil. It was not at all relaxing. Dont waste your money!!!