Hello Sugar | Phoenix Cityscape Brazilian Wax & Sugar Salon

I had a great experience at Hello Sugar — the session was painless and the staff was wonderful. I really like the $115 monthly plan since it covers two areas plus free underarms and is a great value long-term. My only hesitation is the $450 upfront fee required to access that pricing, especially since it doesn’t apply toward any treatments. Without the plan, sessions are $195 per area, so the math just doesn’t quite add up for me. If that upfront fee weren’t required, I’d definitely move forward, as I really enjoyed the service.

I booked a late appointment for today and came in for a upper thigh wax session. I had Barbara and she was just wonderful, positive attitude and was super supportive because it was my first professional wax session. Loved it here, might become a regular spot for me.

Not worth the price point, twice I've had aestheticians tell me they can do the shape I requested even provided a picture on how I've had them before. A simple straight brow with a prominent tail no arch. And twice they told me AFTER REMOVING HAIR that they can't do it because of the amount of hair after they already started the job. The aetheticians themselves are nice and are willing to hear the adjustments you what but after telling the shape I want is not possible after telling me at the beginning the could I lost faith in this place. The shape they've given me is no where near what I requested or shown them and so both times I've asked them to make adjustments based on what they did. For what its worth I ended up liking the shape at the end however its definitely never been what I wa

Absolutely love coming here! Jocelyn is very skilled, gentle, and makes waxing as painless as possible. Always a great experience with her she makes you feel completely comfortable. I love her!

DIANAAAAA!!! she was the best. Comfortability is always #1 for me when getting waxed, and she made me feel very welcome. So professional but also very chill. Thank you so much - aside from my great waxing experience, upon exiting the room I was met with PACKED tiny hall of majority men standing around, talking loudly, and in the way. Zero regard for the client who’s trying to exit the space. It seemed like some sort of business meeting/ tour, which was very strange and maybe shouldn’t have happened while staff are actively servicing clients. That many people should not have been allowed back into an area where women are in rooms exposed and vulnerable, unless they are clients. I was uncomfortable trying to navigate the tiny hall and definitely not something I expected coming out of my Br