JCPenney Salon

Booked and appointment for partial highlights, advertised $65. Get to the salon the then tell me it would be damn near triple at $160. I've had my hair done here at least 3 times in the past, never paid more then $80. 1/10 do not recommend. They need to correct the fasle pricing on the website.

Visited JCP Hair Salon at Eastpoint Mall in Dundalk, MD on 1/13/2020 and my services were done by Stylist Tammy. I came in at 1:30 for my 2:00 appt. and she took me right away. Tammy was professional from beginning to end of visit. She asked what I wanted done and shared info with me so I can have a WOW experience. I got a relaxer and ends trimmed. She recommended the best relaxer for my hair. She was very knowledgeable about the products. I could tell she care about my hair and wanted to please me. I was VERY satisfied with the end result. She took her time with my hair. I will definitely visit this salon again and have Tammy to do my hair AGAIN. Thanks for a wonderful experience Tammy. I definitely recommend this hair salon and Tammy for your hair care needs.

My young daughter had her hair cut on 9/2/19. When the stylist was clipping the hair on her neck she was cut and burnt by the trimmers in over 10 spots all over her neck. Once she realized her neck was hurting we returned to the salon to see a manager. Karen tried to help us by gifting us some "finipil antiseptic cream" to protect her from any and all infections. Well after 2 treatments with this cream I realized that the expiration date was 2/1/19. Over 7 months ago. Worst experience ever. Mistakes happen but for a manager to compound them on top of another is not acceptable to me!!!

HORRIBLE RECOMMEND TO NO ONE I went there today staff were nice. But they took forever. There was an hour wait my appointment was at 12 I got there around 11:40 and I ended up getting seen around 1:30. THEY MESSED UP MY HAIR!!! I came for my split ends to be cut. My hair is now up to my nose used to be down a little past my chin. AND HALF MY HAIR ISNT EVEN CUT it’s the way it was when we got there. The lady also messed up my brothers hair. His shape up on the side of his head is shaped like this ( ~ ) and his hair isn’t even cut all the way. What a shame

My stylist was Tammy. She was nice, friendly, and kind. Tammy was very professional. She knows how to do hair. When I go back I'm asking for her. Elayne 1/20/2020.