JCPenney Salon

I went into the salon to get a hair color and cut. They cut my hair, extremely uneven that I now need to go to another salon and get them to fix it. They also charged me for a double bowl of dye and only used a single bowl. And they cut my hair before they dyed my hair, so there was no reason to charge me for a double bowl of dye. Also, the dry job is uneven, and she rinsed out the dye before my timer was up. She also rinsed me with extremely cold water that it felt like she would’ve put my head in a bowl of ice. And the color is also uneven… some sections of my hair are light, and some sections of my hair are dark. I called the corporate office to file a complaint and waiting for a follow up on that complaint. Please do not go to the salon to get a haircut or color, because they charge y

Ms. V did my hair. I was in town for the weekend. I walked in with no prior appointment. I love my hair!

Got my hair done and was a terrible experience. Have used Jcpenney since I was a little girl and never had a bad experience. Went in for 6 hours and left with my hair falling out and color was terrible. They told me I would get a refund and they would fix my hair. They did do a conditioner treatment and a haircut as I had lost so much hair that it was so uneven I had to take 4 inches off the ends. I literally have 3 inches from my forehead down to my nose, left and mind you my hair was down to my butt . I was devastated to have to take that much off of my hair. I was waiting on a refund that I just now got and was supposed to Fix my hair. That they either give you a refund or fix the hair you don’t get both of them. So now I have to walk around with a stripe down the center of my head and

Finally! Braiding by Melissa. She is a Master Barber, hairstylist, braider, and detailed professional. You won't be sorry to give her a try. She will not disappoint. Because of her large clientele, Melissa books fast. She does not rush with your hair. All clients receive her undivided attention. By the way, she also does micros. Call today!

I got my haircut on a whim here today and Emily did a fantastic job! She was very kind and took her time, while working my hair. She was very attentive and made sure I was happy with the cut and style. Excellent job, Emily!