JCPenney Salon

Not going to come here for my hair again. First time I got cut from a former hairdresser, and I was supposed to have Judy for my hair at 1:30, but she “by accident” used my spot for another person. She then calls me to come at 2:15. Went somewhere else and I believe it was better quality for my hair AND cheaper.

It's expensive, for just a wash and hair cut it was $40. It was extra if you wanted your hair blow dried. I've never been to a salon when just getting your hair dried, no styling, was extra. I stood at the front desk for almost 7 mins before I had to go looking for someone to help me. I had an appointment for 3:15, got their around 3, and there were 2 people just sitting in their chairs playing on their phones when i startedwalkingaroundlookingfor someoneto help me. Nothing impressive, i asked for long layers in my hair, and the person just cut my hair with no layers. Since i had to wait for my hair to dry to tell it wasn't cut the way i asked, i didn't bother going back. I don't plan on going back, the service is not worth the price.

This evening on 12/13/19 I received the best customer service ever and would like to give “ kudos” to Beth whom assist me in the Jewelry department. She was very pleasant, helpful, patient and help me save money. Please I would like her to know what a great asset she is to all customers and your company. Have a Merry and Bless Holidays to all in my favorite JCPenney store # 1591.

Very clean, Becca is absolutely awesome doing my hair she knows her stuff. Will be back!!

Overpriced and woman who cut my hair must've gotten out of cosmetology school yesterday!