JCPenney Salon

I had the pleasure of having my hair done by the manager at this location, and it was such a great experience! I learned so much about my hair and received personalized product recommendations that are perfect for my hair type. I absolutely loved my time here and will definitely be booking again!

I had an appointment with A young lady she came in late. She didn’t even acknowledge me didn’t even say ma’am. I’m so sorry I didn’t see your appointment online or anything. She just told the young lady that she can do my hair. The other young lady who did my hair she did a good job. Her customer service was good. The young lady who was originally supposed to do my hair. She would not keep a clientele i’m lying to customers 10/4/2024 appointment time was 10:00am.

I had my hair dyed twice so far and my beautician is Chrissy. She is great. I got what I asked for and she did exactly what I asked. In the past I had beauticians do what they wanted which has made me very paranoid. I recently had to change from who I was using because she retired and I was afraid to trust anyone else. Chrissy had me at ease from the start and I will go where ever she goes! Great experience.

Ask for Rita!! I got a haircut with her, and was unsure of what I wanted. She helped me find the perfect length and style and I can say I like having short hair now! It feels super trendy. She also showed me ways to style it!

I work at this salon, so obviously I'm going to rate high. I'm only writing this review to clear up a prior accusation about "frying off someone's hair." Ma'am according to service records at the salon you did not receive any chemical service, you recieved hair extensions. If the records are wrong, so be it and I apologize for saying otherwise. The service you recieved was sew in hair extensions, not a perm so I'm unsure as to how your hair is severely damaged. Also if I recall correctly you recieved a refund because you were so unhappy with your service. (Which was a beautiful sew in, I saw pictures of it. But I understand it was a first time for you and maybe it wasn't what you expected it to be.) If you happen to see this review I would be more than happy to offer you a complimentary c