JCPenney Salon

By far the most unprofessional salon I've ever seen... deserves 0 stars!!! I took my mom to get her hair done two days ago. She regularly gets perms, and it usually take an hour and a half. For this appointment it took four hours, and the only way to describe what she got is an "un-perm." Her hair looked a million times better before she went in for the appointment. Hope did her hair, and she was constantly taking breaks during the perm and once she got her hair in rollers Hope laid down on the floor and stayed there. The other stylist there tried to step in and help but they were short staffed and so the other stylist and Hope kept switching off and on as to who was doing my mom's hair. They never even cut her hair either, which normally the stylist does as part of the perm. My mom has de

The employee that did my hair the first time didn’t look exactly how I wanted but when the manager fixed it up she made it absolute beautiful I’d def recommend the manger or Megan❤️‼️ (first picture before and seconds after!) very sweet people I’d def recommend!

My daughter got a haircut here and she has covered every reflective surface shes hidden her head for days and i hear her sobbing anytime she sees herself. Her hair is extremely uneven it doesnt not look natural it looks like hellen kellar cut her hair. Do NOT go here i would not recommend.

I made an appointment per the website. I arrived and it was a disaster. The hair stylist said she tried to call to cancel the appointment because there was not enough time to do a perm. She said the internet times are wrong. It was one excuse after another. I just left. It wasn't worth the hassle.

I debated with myself rather it was worth leaving a review on my experience with this salon and I decided yes, yes it is because there is probably someone else thinking it can't possibly be as bad as people are saying I will give them the benefit of doubt.... I'm telling you it is as bad as people are saying and I would find somewhere else. I went on Sunday for color and a hair cut I scheduled online and my stylists bio said she had 32 years of experience so I thought ok she has to know what she's doing...right? NO! No she didn't I showed her a picture of a style I liked and she started cutting when she handed me the mirror to look at the back of my head I kid you not the color left my face she chopped up my hair so bad in what she called layers that it looked like she cut a bowl around