Left Bank Nails & Spa

I’ve been going to Left Bank Nail Spa for a little over a year now, and this was my first truly disappointing experience. I was charged $90 for a gel manicure on my natural nails, no tips or added length. While the nail tech was kind and did a decent job on the manicure itself, I was very concerned about cleanliness. The tools used on me were not clean. Old nail files were reused, and the cuticle nippers came out of a sterilizer bag that appeared to have already been used. For a service priced at $90, proper sanitation should be non negotiable. Nail files are disposable for a reason, and all tools should be fully sterilized for every client. Additionally, the service menu states that a signature manicure includes an arm and neck massage, which I did not receive. I wouldn’t mind paying $

my friend and I are regulars at this spa, but last time we went we had a poor experience. On Tuesday we went and I decided to do a chrome color, and the color that was put on was completely different, we went back and forth on changing the color, and decided to go a different route. I completely understand the mixup and wasn’t upset about that, but the tech I had was clearly irritated that I changed my mind and was argumentative that it was the same color, even though it clearly wasn’t. and took it out on the rest of the service, the manager was very nice but had also said that the swabs had gotten mixed up before and that it happened to other clients, after being there for almost 3 hours. I ended up being charged fully and saw the prices increased than last time I went which I understand,

They have the viral metallic nails ask for Rose. She did an amazing job. I love the color. It’s super moody and they’ve got fall colors if you’re looking for something interesting.

I am disappointed in this nail salon because while they did a perfectly fine job on my nails, and one of the techs was actually very sweet but they kept insisting on doing a service I was NOT interested in and costed $50 more. After 4 conversations about it and bringing in an additional 2 people to make comments one of the tech’s says she’ll give it to me at a discounted rate to which I reluctantly agreed. I truly didn’t want the service but I just wanted to stop talking about it at this point. I go up to the counter and they’ve charged me the regular rate for it. I tipped because the lady doing my pedicure was an angel but I will not be returning. A very unethical practice for a business.

My nails came out beautiful and the shape….magnificent! They could not find the color I chose but I was satisfied with the new color. The issue is that my cuticles were cut incorrectly and caused me much pain that I am still experiencing even after 5 days. Every time I wash my hands, which is frequently I am reminded of the pain. The nail tech did a great job on making sure the bleeding stopped but I’m hurting.