Lucky Foot & Back Spa
New York, NY · Massage spa
- Address
- Lucky Foot & Back Spa, 240e E 75th St, New York, NY 10021
- Phone
- (212) 874-1698
- Website
- luckyfootbackspa.wixsite.com/10021
- Status
- Closed · Opens 10 AM
Lucky Foot & Back Spa is a salon located in New York, NY. It is one of 3,276 salons listed in New York. Its 3.3-star rating is slightly below the New York city average of 4.5 stars. There are 10 photos associated with this location.
Hours
| Saturday | 10 AM–10 PM |
Customer Reviews
Came here for my hubby's bday and we had a wonderful experience. I used a groupon and tipped on the full amount. The staff was very friendly and skilled. The place was clean and comfy and I will definitely go back. Just a no frills good time. The massage is the perfect kind, hurts a bit during but feels great after! Oh and I got hot stones too.
So terrible. I’m bummed i didn’t look at reviews beforehand. I sat in the front room and just watched atrocity after atrocity happen - they didn’t honor a man’s appointment despite 2 workers standing around up front? They scoffed at another customers’ tip. When I went to pay, they tried to scam me into paying another 10 because they gave me an extra 10 mins despite me insisting I was at my 20 mins. I do understand it’s difficult to manage a business like this but I’m really kicking myself for not looking at these reviews earlier. I wish i hadn’t given this place business They also kept insisting on taxing the tip
Massage was ok like all of the asian massage places. We had 2 hour massage and when my bf left a tip of 15% she screamed that it’s too little and he has to tip 30% each. It was so awkward that we felt uncomfortable and left a huge tip because she kept screaming. Never coming back.
Updated Review: After coming here roughly 5 times since my first I am sad to say I am changing my review mainly due to the owner/manager’s poor customer service and false advertisement of her service prices. The service for a one hour long body massage is $55 and a one hour long foot massage is $45. She charged me an additional $10 fee and some other service feethat is not posted in the store all nor was communicated with me…and I speak Mandarin and English so there is no language barrier. She also yelled at me for putting a 15% tip and demanded me to put more in front of the therapist. I was already confused how my service came out to the total and now this… I politely paid and afterwards called to let her know it didn’t sit well with me. She hung up on me and said the store was busy.
The manager came into my room unawares if I was completely dressed or not to rush me out for another customer that i assume was going to leave since there were no other rooms. She began picking up my things and rushing me out the room. They also refold the same sheet that was placed over my body for the next customer. She then gave me 5 dollar off card that I will not ne using because I will NOT be back!!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.