MAC Cosmetics - Macy's

Mac cosmetics customer service is the best at Macy's. They always answer phone calls and provide all information. Both Paris and Alexandra helped me to find perfume products even at the different departments. Their manager is polite, friendly and very professional. Thank you very much. Sincerely, Timur>>M<<

It was very bad experience today at Mac's cosmetics at del monte shopping center in Monterey! The lady at the customer service pretended that she did not hear me when I wanted to check an eyeliner I wanted to buy as I was not sure if that's the one I usually buy. I asked her 3 times and she did not let me see it... she was looking down at me as if I am a begger just because I was not feeling good and wearing sweatpants and t shirt 🙄 sadly those who always claim they are discriminated against are the ones who practice discrimination based on appearance!! She needs to learn what customers service means! I ended up leaving and will buy it online!

Good customer service at the women's perfume counter. Great customer service by Lisa women's shoes! Very nice woman upstairs in dresses (forgot her name but she's from Poland)!

Great customer service! Love the girls Mary, Danielle, Lesille(Liz) and Bailey!!! very well informed and they make sure you look thr best for your event. Our bride and Family members looked stunning just because of MAC and these sweet girls!! Thanks for being the best Girls!

Paris, thanks again for the great customer service and the assistance with the new foundation match and the other products. Extremely happy with the color scheme you put together for me!