Nail Bar

Always professional & clean. I've been going here since I was in High School. Sooo worth the wait. There's a standard upheld here that you don't find at other salons. ALLL of the ladies are awesome nail techs. Quality work every single time. My nails never chip or break. I'm always disappointed when I go somewhere else to get nails done but I live too far come regularly.

A week ago, I got a gel manicure and a pedicure. After less than three days, the gel nail started to come off. I've been told on several occasions that the gel nail is supposed to last for two weeks. I went back to the establishment and fixed it. A couple of days later, another nail started coming off. So, I went back and asked to speak to a manager, to tell them that they either need to replace both hands and my pedicure or give me my money back. They opted to only pay me for my gel manicure. On top of this, I got blamed for their inefficiencies. I was told that I should have asked the nail technician on whether I could get the gel or I should get the powder thing. First of all, I never heard of the powder thing until last night. Second, the nail technician should look at my nails and let

I went to get a pedicure and was told to wait half an hour. After waiting 20 minutes, a lady walked in who was told to wait half an as well. But she went in and sat at one of the chairs where they actually do nails. The next thing I know someone started to do her nails. When I asked what was going on, the employee told me she requested a specific employee. They didn’t even take appointments that day because it was day before thanksgiving. I decided to not get my nails done. They didn’t even care. The worst customer service I have ever seen. They don’t treat every customer equally.

Dedicated staff and my nails look great. Unfortunately the massage chair next to my friend was very old and squeaky, very difficult to relax. Most of the buttons were missing. My technician was overly committed to removing my cuticles and dug into my toes with the tools to remove the excess nail. She proudly showed the chunk that she pulled off. My toe started bleeding and feels infected the next day. Gel mani & pedi felt like it took forever to complete. I will not be coming back.

I love the Nail Bar in Wheaton. I have been coming here for years. There was a recent change in management and in my opinion it has gotten better. Great service, reasonable prices, and my nails/feet always look great. I typically get a manicure w/gel nail polish and regular spa pedicure. I read some of the negative reviews posted but that has never been my experience at Nail Bar.