Nail spaz

I really want to love this salon because it’s close to home and I can run errands while I’m in the plaza but I have been underwhelmed by the service and their ability to understand English. I knew exactly what OPI color I wanted and asked if I could go behind the counter to look which was denied by the owner which was fine but if you don’t understand English then you won’t understand what I’m asking for and I’m not choosing my favorite OPI colors by number.

Lana did my nail today. She did whatever i asked for. I really like my nail. She is experienced and the atmosphere in this salon is really comfortable

Went on a Friday afternoon, wasn’t too busy. Excited to get some TLC time. I was moved 3 times around the shop before someone actually started doing my nails. The acetone had glitter in it…and the lady kept using it(I did not ask for glitter). My gel was uneven(pointer finger) AND there was a fluff/piece of hair cured in my (ring finger)nail. My friend got a pedicure and they didn’t even bother painting her pinky toenail? Customer service was fine, but the actually services done was not acceptable, what so ever.

I’ve been here a few times and it is usually a decent place to go. This last time is whole different story. I came in on 4/1 to get a manicure/pedicure and my boyfriend got a pedicure. My lady started my pedicure after my boyfriends and somehow she finished well ahead of them. Mind you we both picked the $45 pedicure, that apparently DOES NOT come with a massage?! I have never been to a nail salon to get a pedicure (especially paying that amount) where you don’t get a massage. Then not even a week later my pointer nail breaks in half. Then today (4/9) my pinky finger breaks in half and pulls the top of my nail off where it is bleeding. Not even two hours later there goes my middle finger in half. I felt COMPLETELY rushed throughout my experience at the salon and highly dissatisfied with

I have been a client of NailSpa for over 10 years. Wonderful service and very skilled nail techs! They also use LED lamps and offer acrylic nails. Very easy to schedule online appts and usually have last minute manicures/pedicure. 5/5 every time and if you aren’t satisfied (which is very unlikely) they will happily fix.