New York Variety

Just left the store not too long ago. I asked for their return policy and the store owner told me they don’t do returns only exchanges so I told him I would come back later to get the hair. Then he muttered under his breath in Korean, “all these crazy people…” 도라이들이. 😂 what great customer service over nothing.

Easily accessible. Owners & employess are always helpful to me when I come in & they have a great variety of products many other hair stores lack. I ended up at this store because I'd make the drive from Suffolk to VB on Holland Rd. to my fave hair store bcz I KNEW they had what I'm usually looking for. One day they didn't though & I was so sad. The owner inquired & after I told him why I was upset & how I couldn't find the product at MANY of the other stores, he asked where I moved to & low & behold he tells me about one of their other locations that turns out to be not even 10 min. From where I lived!!!??? I could've cried, I was so excited & relieved!!! Doesn't matter where I'm at, I ONLY go to these 2 stores. Idc, idc, idc. Good Customer service is everything to me!

Got lip gloss that I wanted.Baby powder roll on.Great selections variety of choices. I will go back there again soon

As soon as I walked in; the man behind the counter spoke... I felt welcome. then all of a sudden this woman appeared from the back an stood there, so I asked where is the braiding hair she took me there; I picked up what I wanted, went to the counter, laid the hair down an continue to shop, when I saw that one same womas just stand behind some racks watching a lady. So I approached the customer and told her that woman was watching her. I said I thought they stopped that. She replied she usually goes to Richway. I left everything on the counters went right to Richway. There I though I was home.

Love to come here for my hair stuff Mr and Mrs Kim polite respectable owners