Olympic Hot Tub Lacey

I have been a customer for a while now. Kim is amazing. She sold us our TX hot tub and was with us the whole way from picking out the hot tub, delivery, install and keeping us stocked up on supplies to keep our Hot Tub going. Her customer service and expertise is so amazing! I heard she got promoted to District Manager and I still see her around at the Lacey Location and she remembers me everytime. This evening when going to get some chemicals I met Doug! He's awesome and took care of me! He was able to answer all my questions! This is why I love shopping in person vs online shopping. Olympic hot tub generally cares about taking care of their customers! They have earned my business forever!! You will not be disappointed!

Great experience buying a hot tub. For a first time buyer, John and Doug put me at ease, and were super friendly and informative. They have continued with the good service after the sale as well, they seem to genuinely care about your you and your soaking. Thumbs up, from a small business owner.

This was an excellent showroom shopping experience; no upselling, no pressure, no surprises, and a wealth of knowledge and conversation. Additionally, we’ve been very pleased with our setup and bathing experience. I would heartily recommend making a stop here if you’re local. We came to Olympic Hot Tub having already narrowed down to two models based on our therapeutic needs and constraints, and Doug was more than accommodating of our shopping experience. He arranged same-day wet-tests for us at the showroom (I.E. filled tubs you suit up and try out at the showroom), and although our exact models weren’t available to wet-test, he helped us understand what experiences (jets, depths, cushions, etc.) translated to our desired models. Afterwards, Doug made himself available to call and e-mai

Dave and John at Olympic Hot Tub are just amazing! I’ve had 3 hot tubs over the yrs from Olympic Hot Tubs. I recently upgraded to a new hot tub and love it! Doug and John have been so great in answering my questions about the new cool features and how to maintain my new tub. The service department is also terrific. So, if you’re shopping for a hot tub, swimmer pool or cold plunge tub, go check them out, they are your team! Judy 👏😁

We bought the Flair hot tub recently and LOVE it! Doug was so nice to work with and answered all of our questions. We were having a hard time getting our water balanced since we have well water with lots of dissolved metals and Doug was beyond helpful. With his advice, we now have crystal clear water and our salt water monitoring system is working perfectly! Thank you so much Doug!