Polished Nail Spa

I booked an appointment yesterday and was excited to come her after hearing good reviews from my friends. I got paired with a nail tech named “Olifia” or “Olivia”, which she was extremely rude to me about me having anxiety I was having. One of the nail tools she was using I requested she not use anymore after insisting she had to even after I requested it not be used. After the second time she pulled it out I asked a second time that she could please not use this tool I wasn’t comfortable with and that I would pay the exact same and that this was just at my own discretion for not using this tool. After asking her to please not use this tool she stormed off and told me “she wasn’t going to finish my nails”. Making me feel like she was blatantly disrespectful to my nervousness toward this to

I really, really wanted to like this salon after being disappointed by my last salon. The first thing I noticed when I walked in was that the entire place was really dirty. Dust everywhere (it's a nail salon and gets dusty so I was willing to give some grace), scuffed and bare walls, dirty trash can and sink area- overall uninviting. I trucked on, hoping that maybe the nails would be worth it. I will give my nail tech credit, they were super nice and very friendly. 5 stars for personality and conversation. However, I could tell from the moment they laid the acrylic that it was going to be a long mani. I was there for an hour and a half for a full set. When I say my nails were SORE the rest of the day and into the next day!! I was happy with the shape on my right hand but my tech rushed thr

Just O.k. Had mani/pedi done a few days ago. Nails look ok- BUT uneven lengths and polish does not even go all the way up to cuticle so already looks like mani/pedi is a week or so old. Also there was no cuticle clean up(which was very much needed after neglecting my nails for the last year!) or massage done. Salon itself has also gone downhill in the last year or so- Very noticeably dirty and no upkeep in the asthetic.

If it’s possible to give a 0 star review, I would. Canceled my appointment without clarifying with me 2 days before my wedding— I called earlier in the day to see if they could get me in any earlier, but never was there a conversation about cancelling. They offered me nothing for the inconvenience. The lady never even said sorry for the miscommunication. Their messaging system didn’t even alert me that they had canceled on their end. I cannot say anything nice about this business or the employees. Do not waste your business here.

I got my nails done back in Dec and everything was excellent! Customer service and the work on my nails. Got them done today and if this had been my first experience I would've had a hard time going back. My gal (Emma, I think) hardly talked to me and had several messups on my nails and when I asked if she was going to fix them she said it would cost me an extra $5. I'll go back probably bc I do really like their work, but I'll be asking for a different girl for sure.