Pouran Beauty & Boutique Inc

I hardly write reviews! But I had to write a review on this one especially! I do my hair all the time and nails as well! I have no problem with my hair getting done there! But let me tell you this time when I was doing my gel manicure and pedicure! Anna Marie is no good at doing nails! And plus she was telling me I cannot take you if you give me a 7.00 tip! Who does that! You should be grateful for getting a tip! She does horrible job at gel manicure!

I can not say firsthand how the spa is. I just bought a gift card for a friend (she loves the spa BTW), but the customer service I received was impeccable. If the service I received by just ordering a gift card over the phone is any indication of how they treat their clients, you are in for an exceptional experience.

The fact that this is the first review that I have ever posted online should be taken as a reliable indicator as to the outrage I am feeling toward the management/ownership of Pouran Salon and their business practices.  My mother, a 92 year old resident of North Shore Towers, was taken advantage of by this establishment simply because they could.  When I called to complain about what was an obviously inadequately performed haircut I was initially ignored. Only after several days of continued persistence on my part was I able to speak to the owner. Unfortunately, any hope of a satisfactory resolution was quickly extinguished by her offensive and belligerent defense of her establishment's unconscionable behavior. To think that a  business that caters to a captive elderly population would pr

All staff is great. They take a personal interest in each client. I use Lana for my hair and Laura for my nails and I highly recommend both of them.

Pouran salon is #1 she is one of the best colorist i have ever seen .beautiful salon with fantastic staff, great hair stylist, and many other great services