Privé Nail Spa

The manager is rude to customers and his employees. After I left, my nail broke off. Not sure how. I came back about an hour later to have it fixed. The manager interrogated me about it instead of finding someone to help me and said, "that's not our fault." I never suggested it was anyone's fault, I just wanted to get my nail fixed. He was so greedy about not wanting to fix my nail for free (which I never asked for) that he ultimately LOST regular money. I was a new customer and I actually like my nail tech and would have returned, but I'd never go back as long as he's still in charge.

I have been going to Prive for years. I found Katie many years ago and she is the absolute BEST! She is personable, caring, thorough and professional. I get greeted immediately by my first name by whoever is working the desk, most of the time it's Henry. I have never encountered all of the negative comments being made. If there is an issue, it is handled immediately without question. Again, that's what I have observed. It was recommended to me to make an appointment to receive the best service. I highly recommend Katie. She will take great care of you as she has me for so many years.

Pretty awful experience- rude staff from the woman checking me out to the woman who did my nails. I asked for my cuticles trimmed PRIOR to my fill which is my usual and she would not stop yelling at me from that moment forward, dry cut my cuticle so it bled and then did a subpar job but charged $100 FOR A FILL I will say the younger woman who did my pedicure may have not had the most experience but was very nice and listened to what I asked for. Charged $62 for a gel pedicure which I thought was average price. Would absolutely never return. Also so done with these corporate, overcharging subpar nail places who are so behind with the current technique of doing nails. (I had a gift card which was the only reason I went)

Overall really bad experience. -Man/owner was rude -Woman who did my sister’s pedicure would not stop coughing. - We weren’t offered anything to drink and other customers were. -They made a big to do of the fact that the woman didn’t know how to do acrylic nails and we had to wait for someone to be available. -Finally, the woman who did the manicure came and was rude and caused my sister to bleed during her manicure. Didn’t even apologize. -Definitely won’t be returning. I don’t recommend coming here at all! -Mai Thai Tran was not good. “My” did a good job.

I am a stay at home mom, who doesn’t get to do nice things for myself often. After a very difficult week, my fiancé surprised me with a pedicure appointment here. I was very excited for some much needed alone time and to feel pretty. Aside from zero conversation being had, and very strange “massage” techniques, everything was fine. I paid $130 for a regular gel pedicure + regular gel manicure. Extremely expensive for something I could’ve done myself, but expected as it’s in Crocker Park. I paid and moved on. When I got home and took my socks off to show my fiancé, the polish on my big toe was bubbling and coming off. When I touched it, it all came off onto my finger… staining my finger black. My fiancé called to see if we could get any sort of reimbursement, because we have plans tonight a