Q&L Soul Sisters Braiding and hair supplies

I called in this morning and set up an appointment to get Senegalese twists. My appointment was set for 12:30 pm. I received a follow up phone call to confirm my appointment. Let’s start off by saying amazing customer service. Amazing communication and my hair looks amazing. She took her time with my hair. This is the best hair braiding spot in Connecticut. If you don’t mind driving far this place is worth the drive. I will be only coming here to get my hair braided moving forward. Locked and saved in my favorites. You will not be disappointed.

I scheduled my appointment for 9 a.m. more than week in advance. Before I even arrived, the stylist claimed I hadn’t ‘confirmed’ at 6 a.m. that same morning—expecting clients to respond that early on the day of the appointment is unreasonable. If a confirmation was needed, it should have been requested the day before. When I got there, the store was closed and I ended up waiting over 40 minutes for her to arrive. During the service, she kept repeating that it was her ‘day off’ and I didn’t confirm at 6am in the damn morning.Then rushed me about payment, even though my ride (who was also bringing the money) was less than 20 minutes away. Instead of handling that professionally, she complained as if I was at fault. She also spent part of the appointment on the phone, using me as an excuse

I had an incredible experience with Rosie. She did incredibly neat knotless box braids on me, down to my knees. Almost a month later they still look incredible at the root and down to the ends. I am always beyond satisfied with the work Rosie does on my braids and I don't see myself going anywhere else to get them done.

Rose always does an amazing job! I would 1000% recommend to her if you’re looking to any braiding style. I asked for long knotless and she did not disappoint. Definitely found my new hair salon!

Mimi was amazing . She did what I think no one could do . I have alopecia and she did an outstanding job to my hair . Very sweet and I felt right at home . Great job definitely will be back