Salon Nouvelle NYC

Unprofessional and Concerning Practices This salon is very unprofessional and has serious issues with both customer service and employee treatment. There’s a high turnover rate—I notice a new assistant every time I visit. It’s not because they’re bad at their jobs but likely because they’re treated so poorly by the owner that they don’t want to stay. For example, employees are forced to use a tiny storage unit as a break room, even though there’s a large, unused space in the back with a table. I also had a terrible experience with the products they sold me. I purchased three Kerastase items, and within weeks, I realized something was wrong. The smell wasn’t quite right, and eventually, I discovered mold in one of the products. Thankfully, I noticed before continuing to use it. I would st

The best Russian manicure by Julia! She is very professional and works super fast

I was looking for a good salon near me on the east side, and I found Salon Nouvelle in my neighborhood. I was so glad. I have been going here for my haircuts and my hair color for a while now and I just love Natalie. She is the best stylist and colorist Ive ever had, and Ive been to Salons on Fifth and elsewhere but nothing can compare to her talents, her warmth, kindness and understanding. When I started to have thinning hair, she recommended the use of extensions, and she does the most meticulously magnificent job, every single time!!!!It has made me feel confident and good about myself. Natalie always takes time and is very patient in doing my extensions perfectly even with other clients. Her staff is so kind and accommodating as well. I love them! This place is the place that I wi

Beware of the eyelash extensions. Worst case scenario… everything that could go wrong did go wrong. Picture is from 3 hours after service. You can see how they all are clumped together. Lashes were overlapped, sticking out above my lash line and peeling off. Glue was so hard and stinky it gave me a headache. Staff gets the 1 star for being nice.

LOVE Salon Nouvelle! Natalie has been doing my hair for over 10 years and now she’s taking care of my daughter too! Natalie is so talented - she just looks at you and knows what to do. She really takes the time to listen and get to know her clients - and that’s why we keep coming back! The staff too is amazing - always so friendly and attentive. We always feel very taken care of. Thank you Nat!! Can’t imagine ever going any place else! XO