SEPHORA

555 THE, Shops At Mission Viejo STE 498, Mission Viejo, CA · Cosmetics store

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in 555 THE, Shops At Mission Viejo STE 498, Mission Viejo
#1
of 1 salons
City Percentile
0%
rating percentile
Address
SEPHORA, 555 THE, Shops At Mission Viejo STE 498, Mission Viejo, CA 92691
Phone
(949) 364-3449
Website
www.sephora.com/happening/stores/mission-viejo?utm_source=gmb&utm_medium=Yext
Status
Open · Closes 8 PM

SEPHORA is a salon located in 555 THE, Shops At Mission Viejo STE 498, Mission Viejo, CA. It is one of 1 salons listed in 555 THE, Shops At Mission Viejo STE 498, Mission Viejo. Its 4.0-star rating matches the 555 THE, Shops At Mission Viejo STE 498, Mission Viejo city average of 4.0 stars. Based on combined rating and review volume, it currently ranks first among salons in 555 THE, Shops At Mission Viejo STE 498, Mission Viejo. There are 10 photos associated with this location.

About SEPHORA

Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from... More

Hours

Friday10 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Lis Momotaro · Dec 2025

I was picking up gifts for my kids’ teachers for Xmas and therefore had quite a few small items to check out. There were some items I had to cancel because their prices were mislabeled. The cashier Allie was rude and impatient and made me feel very uncomfortable the whole time. I was so flustered that I forgot to purchase a few more items so I will have to visit the store again but I will avoid this location. Sephora should consider hiring and training employees on customer service!

★★★★★ 5.0 Lynnann - Sid’s Mum · Feb 2024

Needed to replace a few very specific things and it had been years since I’d stepped foot inside this store; having become accustomed to online shopping but couldn’t wait. It was bright, clean and the signage made things easy. Although along the way I did need some help and they were quickly able to find exactly what I needed. Reasonably priced, excellent stock within store and a plethora of choices. It was fun discovering new items to try. Overall a successful and enjoyable experience.

★★★★★ 5.0 shanna johnson · May 2025

I cannot begin to say enough wonderful things about the staff at the store going to respond to three employees that need to be recognized for the amazing customerservice. I’ve been coming here for a couple years and I’ve been dealing with the same manager and she is just wonderful professional knows her stuff and so do the other two team members. They have not been there as long as her, but they are just as good. I’m sure there are more staff members at the store that are as good as these three but I wanna recognize these three especially the manager who has helped me through the years. HAVEN—— STORE MGR. I’ve been dealing with her for a couple years and she is amazing. She’s one of my most favorite people. ELAINE——- BEAUTY ADVISOR. This gal is knowledgeable, helpful and knows her stuf

★★★★★ 5.0 Hannah Sentenac · Dec 2019

This isn't the biggest Sephora location, but they still have awesome vegan staple brands like Tarte, Kat Von D, etc. Staff is super helpful, too! Everything you need without all the extra fluff you find in larger stores.

★☆☆☆☆ 1.0 Shilpa · Oct 2024

The staff here was extremely bad. I went in for a color match for foundation and one of the helper girls just tried 4 colors on my face without even checking if I am allergic to anything. When I asked a bit about the type of brands and some questions about the make up itself, She just didn't want to help and kept telling me to pay and make an appointment to take a make up class. What are those girls for then? In the middle of helping me she was like I have someone else waiting and ran off. There were at least 4 other staff at the store at that time and 3 customers. So rude. Shoppers, for a decent experience go to another location and not to this one for sure.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Cosmetics storeBeauty supply storePerfume store

This listing is informational. Contact the business directly to verify credentials, services, and availability.