Sir Spa

I've been a regular customer for quite some time and have always been pleased with the service. Marcia, Sean, Adrian, and Gerardo consistently demonstrate professionalism and attention to detail in their work. One area for improvement would be the cleanliness of the restrooms. Other than that, everything else is neat and tidy!

Sir Spa was the BEST. My husband and I went there for the first time yesterday and we were delighted by the experience. A friendly staff who saw to our comfort. My massuse, Manny, made me feel like a million bucks. A truly memorable day. We WILL go back to Sir Spa again!

My partner booked a “Couple’s Escape” 60 min massage here as a birthday gift for the both of us. Sadly, the experience was extremely disappointing. I hate to bring this up because my partner tried to do something nice for us, but given the experience (and cost when there are other options around) I have to write this. Short version Pros: -Nice layout -Convenient location -Sparkling wine after Cons: -Customer service —No explanation/direction of how the place works —60 min massage cut 15min short (due to direction not being provided where to wait) —No attempt to address concerns —Not a traditional “couples massage”, just two massages at the same time in different rooms -Massage —Uneven and missed multiple muscle groups (Shoulders, Chest, lower back and one glute) —Very light (asked for

The massage therapist was great the facility is dirty and dated. You would think with such great therapists that they would take their recent increase in prices and put back into the facility. The tiles were turning black, mold in steam room and a bottle of poopers in the shower. Thank goodness that the massage was great. So I would say overpriced for the facility quality.

The website does not do this place justice. This was my first time there and I had a 5 star experience. Consulted with Sean (whom I highly recommend) and he understood melanated skincare which even in a city like Chicago is not always the standard. I did the 60 min facial and he walked me through everything he was doing and gave me recommendations on products especially for my skin. I have already told my friends about my experience there. I don’t know if Sean is the standard or exceptional but they have my repeat business for the foreseeable future.