Southwest Nails

I just needed a quick gel polish removal and happened to see Southwest Nails as I drove by. I’m so glad I stopped! The woman who helped me was friendly, efficient and did a great job! I will definitely be back!

I hate leaving negative reviews but my experience here was poor and I left unhappy with my gel manicure. These pictures were taken immediately afterwards. It was done hastily and sloppily.

Southwest nails is my go to nail salon in the area! They are always punctual, efficient, and my nails have been perfect every time. I have come in several times with nails that are in need of rescuing and far overdue, but they are always kind and do such a great job. When I chipped a nail a few days after getting them done, they got me back in immediately to fix it no questions asked. While they are appointment only, it’s easy to get an appointment same day if needed, and I appreciate they’re so well organized with their appointments that you never walk in only end up waiting far past your scheduled time. Tools and equipment is always clean, and every nail tech I’ve had there has been equally and wonderfully skilled!

I had an appointment at 11:30 to get a pedicure, brow wax, and the dip. As soon as she sat me down and started soaking my feet, two girls walked in and she stopped doing mine to tend to them. Mind you I am black and these females were white, so I felt this had something to with my race. After she started on the woman and I was left waiting, another woman finally came over and did my toes. The person who was supposed to do my dip nails was still doing the other girl who walked in, so I had to wait and didn’t get done until 2:30. Despite these inconveniences, they did a good job on everything, very satisfied.

It's best to make appointment but they take walk ins. In my opinion its the best pedicure in Roanoke. The regular has hot towels but its good to get the deluxe at least 1 time every 2-3 months. More often if you wear lots of flip flops or sandals. To me it keeps your feet and legs looking young. I thinks its $35. Many colors to choose from especially for gel nails for finger nails. Regular customers love this place and new customers too.