STAR NAILS AND SPA NEWPORT

Last time I’m going to star for a while super clumpy and inexperienced. I usually enjoy getting tips but the gel mani was not it. Photos speak for themselves.

Not sure what the bad reviews are about. I suppose you receive what you give. It was my first time here and had a great experience. Good service and very reasonable. It’s been two weeks now and nails still look great. Will return!

Do not go to Star Nails. So disappointed with their service. I got my acrylics done and within one week they all broke and snapped off. I went to go get them fixed and they refused to fix them and tried to charge me 75 dollars. I was treated with utter rudeness and no help whatsoever. The same thing happened to my friend. I would severely not recommend.

First time going to Star nails. The lady I had was very pushy and had an overall unpleasant demeanor during my service. I was with my friend so I didn’t want to complain about the service in front of her. She made my cuticle bleed on one of my toes and didn’t scrub my heels well enough. Then at the end had the audacity to ask for a tip! Paid $70 for service. Don’t intend to go back.

I had an extremely upsetting experience on June 25th. I booked a 6 PM appointment for a manicure with acrylics, but only after starting the removal of my old set was I told they don’t offer acrylics — only UV gel. I went ahead, but the process was painful, and when I said it was burning, the tech (I believe his name is Josh, table 9) said “it is what it is” and continued without care. He was dismissive throughout, rushed my French tips despite my feedback, and didn’t clean my hands properly. After paying $95, he demanded a tip in cash. I calmly told him I didn’t feel he earned one due to his attitude. He became aggressive, and when I left, he followed me outside yelling profanity and calling me names. I was shocked and scared. No one should be treated like this. It was unprofessional, di