The Beauty & Facial Salon at the Arlington

Worst mani/pedi I've ever had. My hands and feet were cut and scratched, bleeding in some places. Had to pay $50 upcharge to remove polish, but tech didn't know how to do and grumbled about it. She was cutting my quick, filing the skin around the nails. They look like I need a fill right away. It was a mess and very, very disappointing. I get manicures and pedicures regularly and I knew right away this was wrong. I mentioned that I'm diabetic, hoping she'd be more careful but she didn't take the hint. Because I was with a girlfriend i didn't want to spoil the party. But 24 hours later and still sore with ugly nails, somebody needs to know.

First of all I want to give a BIG SHOUT OUT TO BRANDY FOR ALL THE PAMPERING SHE GAVE ME AND MY HUSBAND FRIDAY AND SATURDAY! Friday she gave us a manicure and pedicure that was great! She is such a sweet lady that takes pride in her job! On Saturday we went back and she gave both of us a "Signature Facial" Oh my word!! she had my husband snoring it was so relaxing..She done a great job on our facial that 2 days later it is still smooth!! We for sure will be going back to see her the next time we are in town! Thanks Brandy!

I used to love this place. However our 5 year anniversary trip was a bust. We got the romance package with spa. Nothing romantic about that. We were separated the entire time at the spa, I understand for bath but I asked if we would be reunited for the message and was told we would be and were not. I had left overs from dinner I was going to heat up for lunch the next day. I asked for a microwave, was told there are none available because of electrical issues, yet they have enough electricity for Starbucks, but not a single microwave for paying customers to use. The only good thing about the stay was breakfast, but if you don't get it with your package it's $33 for 2 to eat.

Best facials in HOT SPRINGS, AR!! They use AVEDA for skin care, hair, and products!! Full service salon and spa!! Best place ever

Facials were awesome but poor booking that for massages that caused us to miss out on that experience. :(