The Zen Nail

I wanted to share my experience honestly because I had very high expectations going in. Based on the salon’s social media presence, positive press from news outlets, and reviews from content creators, I expected a much higher level of service than what I received. When I walked in, the environment and overall cleanliness felt very different from what is portrayed online. I understand that salons have multiple nail technicians with varying levels of experience, but for a place that charges premium prices and is so popular, I believe there should be a more consistent standard of skill and care across all technicians. It shouldn’t feel like some clients get excellent service while others do not. One of my biggest concerns was hygiene. I noticed tools that did not appear to be cleaned or rep

I visited The Zen Nail in Newark, Delaware with my mom and niece, and we had a pleasant experience. We were looking for a place to get manicures and pedicures, and I found them online after my mom suggested another spot with a long wait. The salon was easy to get into - I called ahead to check if we could walk in, and they said it would be fine. When we arrived, we were taken care of right away. The space is large and well-decorated, with a calming atmosphere and clean facilities. My mom got a regular manicure and pedicure, my niece got a kid's manicure and pedicure, and I got a pedicure with gel soak off and a regular manicure. We each got a free drink with our pedicure, which was a nice touch. The technicians were friendly and professional, and they did a great job with our nails. One

Had an amazing first experience at The Zen Nail Salon! We had a dip manicure, gel manicure and two spa gel pedicures. Our nail techs were polite, welcoming, accommodating and very thorough. I am beyond impress with the entire experience. We did not have an appointment, the salon was very busy and yet we only waited about 5 minutes. The complimentary drinks were delicious, the decorations beautiful and the entire atmosphere was relaxing. We drove a hour to try this salon and we can't wait to visit again!

These might be the most incredible nails ever! ❤️ Holly is seriously magical and absolutely blew me away with these gorgeous nails! I've gotten so many compliments already! Holly (and everyone else in the salon) is super sweet and kind, the salon is beautiful, I have nothing but great things to say!

Asked for a full set and somehow ended up with this gel x that costed me 75 dollars. I regularly get my nails done and have never had such thin and horrible nails done ever. The customer service was awful, no attention to the cuticles, they are extremely rough on the back, and I feel like I’m wearing press ons. I would never do something like this but this is a different degree of awful. I get crazy designs normally and spend the same amount I just Spent on honestly straight garbage. Never go here unless you want to pay an extremely high price for low quality service.