TKnails

This was my first and absolutely last visit to this salon. I arrived at 1:30 PM and didn’t leave until 4:45 PM, over three hours for a simple Gel X manicure and a standard pedicure. My nail tech was brand new and struggled for nearly two hours. She applied nails, removed them, and repeatedly pried at my natural nails. It was uncomfortable and felt careless. I asked multiple times for a more experienced tech to step in and help, but the other nail techs ignored me or acted like they didn’t understand. When they did come over, they offered minimal support and then walked away, leaving her to continue struggling. What made this even more frustrating is that I told the front desk early on that I could not be there for three hours because I had another appointment. I was assured I would be d

The worst nail salon ever. The gel manicure I got cracked after 4days. First, I ignored that, than one more… I ended up going there to get them fixed. I was told there was no guarantee and maybe they would’ve done it if it had happened after 2 days maybe I had weak nails!?- never had this problem before. So, instead of fixing that and accept the terrible gel manicure, they blamed my nails. They don’t even care about their customers. Never going back!

I really like this location they’re work is very good, I will say my last experience was below average due to the young lady who did my pedicure, she did not mention she was finished with my service just got up and walked away which is fine but she also did my pedicure extremely fast compared to my prior visits and I felt rushed. I wish I knew her name but I will be requesting other people if available.

The ugliest gel manicure I’ve ever had. Even the gel polish I’ve had on my toes has never looked this bad. All I asked for was a smooth and even single-color manicure, but somehow even that couldn’t be done — and it cost $75 before tax and tip. The surface of this manicure is so uneven, it honestly looks like a construction zone — with added speed bumps.

I have known this salon since it first opened and have been a customer over the years, though not on a weekly basis. Initially, I enjoyed the experience and loved the quality, but over time I feel the quality has gradually declined and the pricing no longer feels justified, even considering its prime location and upscale positioning in Westwood. Unfortunately, my most recent visits reinforced this impression. One of my gel toenail polish came off after just a day. My nail technician was very friendly; however, the receptionist appeared disengaged. I wasn’t even verbally greeted back when I checked in for my appointment. She gave the experience an l uncomfortable and unnecessary awkward vibe, something that was only eased by the technician’s friendliness. Overall, the pedicure did not meet