Touch Laser Medical Spa Doral

Terrible customer service. Impossible to reach. I called and WhatsApp to all number that they have listed in Instagram, no one answered. Finally someone called me back and “booked” an appointment for me, an hour before my appointment I received an email saying it was for the other location. I moved all my Saturday to go to this appointment and they just canceled no apologies, nothing just “you can come on Thursday or Friday”.. if you value your time like I do, find other place

I can’t believe the disrespect lack of professionalism and downright awful service that this business/ Dr office has. I confirmed at 3 PM my appointment for 6 PM because I had a 2 Hour Drive to get here I even sent her my location drive for 2 1/2 hours to then tell me the doctor had an emergency and had to leave. We’re sorry have a great day. I read some of the reviews before coming they were so bad I thought it couldn’t be true living in Miami never Be surprised.

Do not waste your time doing business here, after reading the positive reviews I decided to give a try for a dark spot removal session. When I called they answered and it seemed like they were not interested or did not understand, but told me to wait a minute, left me 5 minutes on hold and then they disconnected the call, I called for 10 minutes and no answer. Not good at all.

The best med spa to get laser hair removal! I’ve had amazing results for far. The staff are all very welcoming and nice! Recommend 100%!!! ❤️🥰

Be careful with this place, when I cancel my membership I was still charged for two more months and when I called to get my money back they said that the refund was “Pending” in the system and couldn’t do anything at the time and never got my $240 back