Venetian Nail Spa-CityPlace Doral

The young lady who was assigned to me first was rude and disrespectful. Wendy who came in after to attend to me, was fabulous, friendly, and quick. But I honestly was so upset with how the first person treated me I walked away unhappy. People work hard for their money. I chose to come in and spend my money on an experience I was hoping would be relaxing and to get a pedicure. At the nail color wall I could tell she was upset I didn't choose to go with gel. I thought it was a language barrier so I accepted and went with a color I didn't want but still regular polish because I get allergic reactions. Then when I sat down, I took off my boots and the bandaid I had on my pinky toe because it was cracked. (I'm a runner) She took one look and literally dropped all her working tools on the floo

I honestly have no words for what I just experienced. My normal nail tech, Monica, is no longer there, so I was placed with another technician named Dianna. From the start the pedicure was borderline torturous — extremely rough, rushed, and honestly painful. It felt like there was zero care or attention being paid. During my pedicure I literally had to tell her to stop because she was over-drilling my nails. No client should have to intervene because they feel like their nails are being damaged. Then I asked for a cat eye design and what I got is the absolute worst version of cat eye I have ever seen. It looks nothing like what it’s supposed to. At this point, my 11-year-old niece could have done a better job. For the prices this place charges, the quality of work I received was comple

Complete failure of a dip manicure + dishonest customer service My daughter had a dip manicure on Sunday at 4:00 PM at Venetian Nails. By Tuesday, three nails had already chipped and peeled off. A dip manicure should last weeks, not a few days. This is not "wear and tear." This is poor prep, poor application, and poor sealing -- a total failure of the service. I called and requested a refund, which is the only reasonable response when a manicure fails this fast. I was told to come back in for repairs. I explained that I was out of town for work and physically could not return. I asked again for a refund. I was then told Yani would call me. That call never happened. So instead of: * Standing behind their work * Honoring a refund for a clearly defective service * Or even following thro

Giving 3 stars because usually my experience is good. However, I had come in today for a gel manicure and Julieth completely ruined my nails with her e-file. My natural nails are very healthy and strong, and I mostly wear them natural except for special occasions that I get gel polish. She filed my nails down so thin that its actually painful and very distressing. After reflecting on the situation, I am convinced she did this intentionally because the alternative is gross incompetence. She gaslit me the entire time and dismissed my concerns from start to finish. I'm compelled to leave this review only because I have never been so mistreated by a nail tech in all the years I've been doing my nails. I will say the receptionist and maybe manager? were both very kind and empathetic, offering

I highly recommend Venetian Nails Salon at city place My nail technician, Ana, is the sweetest and most professional person I’ve ever met. She always provides excellent service and makes every visit feel special. From the moment I walk in, I feel welcomed. They always offer coffee, water, or even wine, which makes the experience so relaxing and enjoyable. It’s truly my happy place. Getting my nails done with Ana is the best — I always leave feeling beautiful and so happy. I recommend this salon to everyone 💖