Zena's African Hair Braiding

My hair came out good. I got box braids done. For over an hour, I was waiting to get my hair done since there were other clients that arrived before me. It was awkward waiting around at first, I felt like I was getting ignored. Then once I got in the chair, it took over 5 hours to finish my braids. Which was expected for that hairstyle. The good thing is that they provide hair for the braids. They charge more based on the length & how much extensions were used. My total came up to $195. Much more than what I was expecting to spend. One thing I will add, is that the braiding was painless. I did appreciate that.They have a TV & play African movies. The shop is spacious enough. It was an ok experience in general, got the job done with my hair. Wouldn't say I'd be excited to return though.

love this place my one and only hair braiding place and i travel just to come to them .See them sooner than later

This place is very unhygienic ,they don’t clean combs in between clients, they change prices of silly reason to get more money and the owner zena has a real attitude problem for no reason idk if it’s her African culture but she is very rude and, don’t dare ask for the bathroom you just might throw up. Not to mention the stylist who can speak English and don’t try to communicate and understand what hairstyle you want instead doing their own thing

Not going back, DONT GET CROCHET FAUX LOCS, paid $100 for the service, tipped 20%, the style only lasted 10 DAYS. I asked if they do faux locs and the answer was immediately "No." Sensing my departure, they offered to do crochet faux locs instead. Terrible idea. My hair texture is 3B/C. I volunteered to detangle myself while I waited my turn to be in the chair. I do have a lot of hair, so I get it. At one point, the lady handed me the blow dryer so I could do it myself because she wasn't being careful with getting pass the knots. I was never told I didn't buy/have enough packs of hair, which was 5pks. I was dismissed like it was meant to look this way. Exposed cornrows with poorly spaced faux locs. My neck still has bumps from overly tight braiding. Attached is the after photos.

I called Zena’s African Hair Braiding days before my appointment and asked them for advice because I had never done crochet before. Trusting them to be professional, I went shopping for hair and sent her some pictures. She said, “OK, that hair is good; I’ve used it before.” Then I asked, “How many packs do I need?” She said two. I had a feeling two wouldn’t be enough, so I bought three. Today, when I got there, everything went wrong. The three packs weren’t enough, the hair was too short, and she said I got the wrong hair. Mind you, she had a picture of the hair I bought. With my hair half done, I had to go to another store to get more hair, which was different from the previous one and didn’t match. They completely messed up my hair! They charged me $130 just for crochet, and my hair lo